Terms of Use for ALO Yogu

These Terms of Use (“Terms”) govern your access to and use of the ALO Yogu website (the “Site”), including any content, features, services, or tools available on or through the Site (collectively, the “Services”). ALO Yogu (“we,” “us,” or “our”) provides the Site and Services to you (“you” or “user”) subject to your compliance with these Terms. By accessing, browsing, or using the Site or Services (including creating an account, browsing products, or subscribing to communications), you agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase (if you make a purchase). If you do not agree to these Terms, please do not use the Site or Services.

1. Eligibility to Use the Site

To use the Site and Services, you must:

  • Be at least 13 years of age (or have the consent of a parent or legal guardian if you are between 13 and 17 years old);
  • Have the legal capacity to enter into a binding agreement (or have a parent/guardian’s consent if you lack such capacity);
  • Comply with all applicable laws, regulations, and these Terms;
  • Provide accurate, complete, and current information when creating an account or using the Services (e.g., contact details, account credentials).

We reserve the right to restrict or terminate access to the Site for users who do not meet these eligibility requirements, or who violate these Terms.

2. Account Creation and Management

2.1 Account Registration

To access certain features of the Site (e.g., placing orders, saving payment methods, tracking order history), you may need to create a user account. When registering, you agree to:

  • Choose a unique username and a strong, confidential password;
  • Keep your account credentials secure and not share them with third parties;
  • Update your account information promptly if it changes (e.g., email address, shipping address);
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account (we will assist in securing your account, but you are responsible for any activity conducted through your account before notification).

2.2 Account Termination

We may suspend or terminate your account at our discretion if:

  • You violate these Terms (e.g., fraudulent activity, unauthorized use);
  • Your account is inactive for an extended period (we will notify you via email before termination, if possible);
  • We are required to do so by law or to protect our rights, safety, or property (or the rights, safety, or property of other users).

You may also delete your account at any time by contacting our customer service team at [email protected]. Upon account termination, you will lose access to account-specific features, but we may retain certain information as required by law (see our Privacy Policy for details).

3. Permitted Use of the Site

You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Site and Services for personal, non-commercial purposes only, including:

  • Browsing product listings, reviews, and information about yoga wear and accessories;
  • Creating an account to track orders, save preferences, or subscribe to newsletters;
  • Placing orders for products in compliance with our Terms of Purchase;
  • Accessing educational content (e.g., yoga tips, workout guides) for personal use.

This license does not allow you to use the Site or Services for commercial purposes, such as:

  • Reselling, licensing, or distributing any content from the Site (e.g., product images, descriptions, logos);
  • Scraping, crawling, or harvesting data from the Site (including product prices, user information, or content) using automated tools (e.g., bots, spiders) without our prior written permission;
  • Using the Site to promote or sell third-party products, services, or content;
  • Creating derivative works based on the Site or its content (e.g., modifying product images, repurposing text).

4. Prohibited Conduct

When using the Site or Services, you agree not to engage in any of the following prohibited conduct:

  • Illegal or Harmful Activity: Violating any applicable local, state, national, or international law (e.g., fraud, money laundering, copyright infringement) or engaging in activity that harms, threatens, or harasses other users, our team, or third parties.
  • Unauthorized Access: Attempting to access restricted areas of the Site (e.g., admin portals, user databases) or modifying, disabling, or circumventing security features (e.g., encryption, authentication systems).
  • Misuse of Content: Copying, reproducing, distributing, or publicly displaying any content from the Site (including trademarks, logos, product images, and text) without our explicit written permission. All intellectual property on the Site (e.g., “ALO Yogu” brand name, logos, copyrighted content) is owned by us or our licensors and is protected by intellectual property laws.
  • Disruption of Services: Interfering with the Site’s functionality (e.g., overloading servers, sending spam, distributing malware) or disrupting other users’ access to the Site.
  • Misleading Information: Providing false, inaccurate, or misleading information when creating an account, placing an order, or interacting with other users (e.g., fake product reviews, fraudulent payment details).
  • Violation of Privacy: Collecting, storing, or sharing other users’ personal information (e.g., email addresses, shipping details) without their consent, or violating our Privacy Policy.

We may take immediate action against prohibited conduct, including restricting access to the Site, terminating accounts, or pursuing legal remedies.

5. Content on the Site

5.1 Our Content

The Site contains content owned or licensed by us, including product descriptions, images, videos, logos, trademarks, and educational materials (collectively, “Our Content”). All Our Content is protected by copyright, trademark, and other intellectual property laws. You may not use Our Content except as explicitly permitted by these Terms or with our prior written consent.

5.2 User-Generated Content (UGC)

If the Site allows you to submit UGC (e.g., product reviews, comments, photos, or social media posts tagged with #ALOYogu), you agree that:

  • You own or have the right to submit the UGC (and that it does not infringe on third-party rights, such as copyright, privacy, or publicity rights);
  • You grant us a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, distribute, display, and modify the UGC for purposes related to the Site or our business (e.g., promoting products, sharing reviews, marketing);
  • We may moderate, edit, or remove UGC at our discretion (e.g., UGC that is offensive, misleading, or violates these Terms) without notice.

You are solely responsible for the UGC you submit and any liability arising from it (e.g., if it infringes on a third party’s rights).

6. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, shipping carriers). These links are provided for your convenience only, and we do not control or endorse third-party sites. We are not liable for any damage, loss, or harm arising from your use of third-party sites or services, as they are governed by their own terms of use and privacy policies. We recommend reviewing the terms and policies of any third-party site before using it.

7. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available” without any warranties of any kind, either express or implied. To the maximum extent permitted by applicable law:

  • We do not warrant that the Site will be error-free, uninterrupted, or secure, or that any defects will be corrected;
  • We do not warrant the accuracy, completeness, or reliability of content on the Site (e.g., product descriptions, availability, pricing) or the results of using the Services;
  • We do not warrant that products purchased through the Site will meet your specific needs or expectations (except as outlined in our Terms of Purchase).

Some jurisdictions do not allow the exclusion of implied warranties (e.g., merchantability, fitness for a particular purpose), so the above exclusions may not apply to you.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • ALO Yogu shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, but not limited to, lost profits, lost data, or emotional distress) arising from your use of or inability to use the Site or Services, even if we have been advised of the possibility of such damages.
  • Our total liability for any claim related to the Site or Services (whether for breach of contract, negligence, or otherwise) shall not exceed $100 USD or the amount you paid for products through the Site in the past 12 months, whichever is greater.
  • We are not liable for damages caused by factors outside our control, such as internet outages, third-party service failures, or events beyond our reasonable(e.g., natural disasters, pandemics).

Nothing in these Terms shall limit or exclude our liability for:

  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation;
  • Any other liability that cannot be excluded by law.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do so, we will post the revised Terms on the Site and update the “last updated” date at the top of this page. The revised Terms will take effect immediately upon posting. Your continued use of the Site or Services after the revised Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms periodically to stay informed of updates.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.

10.2 Dispute Resolution

Before initiating any legal action, we encourage you to contact our customer service team at [email protected] to resolve disputes informally. Most issues can be resolved quickly through direct communication.

If a dispute cannot be resolved informally, any legal action arising from or related to these Terms shall be filed exclusively in the state or federal courts located in Los Angeles, California, and you agree to submit to the personal jurisdiction of these courts.

For users located in the European Economic Area (EEA) or other regions with mandatory consumer protection laws, nothing in these Terms shall limit your right to file a claim with a local consumer authority or pursue alternative dispute resolution mechanisms required by law.

11. Contact Us

If you have any questions, concerns, or requests related to these Terms of Use, please contact our customer service team at: